Return Policy

We aim to maintain a clear and reasonable return process.

Return Window

Eligible items may be returned within 30 days of confirmed delivery.

Return Conditions

To qualify:

• Product must be unused

• Original packaging must be intact

• All components must be included

• Proof of purchase required

Non-Returnable Items

• Final sale items

• Used or altered products

• Items damaged due to improper handling

• Products marked as non-returnable on listing

Return Procedure

1. Contact service@infihopely.com

2. Provide order number and reason for return

3. Receive return instructions

4. Ship item using a trackable carrier

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refund Processing

Refunds are issued after inspection of returned items. Approved refunds may take 5–10 business days to reflect in the original payment method.

Original shipping fees are non-refundable unless the return is due to our error.